Shipping policy

Last Updated: October 4, 2026

This Shipping Policy explains how Linmere New York processes and ships orders placed on linmerenewyork.com.

Shipping Coverage

We currently ship to addresses in the United States. At this time we do not ship to other countries.

Shipping Costs

Standard shipping is free on every order.

Order Processing

Orders are processed within 1–5 business days (Monday to Friday, excluding public holidays). During this time we prepare your items and run a quality check before dispatch. Orders placed on weekends or holidays are processed on the next business day. Processing can take longer during holidays, promotions or periods of high order volume.

Estimated Delivery Times

After dispatch, delivery usually takes 7–12 business days. Orders are fulfilled from our partner fulfillment centers, including overseas warehouses. In total, please allow 1–5 business days for processing plus 7–12 business days for delivery. Delivery times are estimates, not guaranteed delivery dates.

Tracking Your Order

Once your order has been dispatched, you will receive an email with your tracking number. Tracking may take a few days to show movement while the carrier picks up your package. You can also check your order status in your account.

Delivery Address

Please make sure your shipping address is complete and correct before placing your order. If you notice a mistake, contact us as soon as possible; we can only update the address before the order ships. If a package is returned to us because of an incorrect or incomplete address, re-delivery costs may apply.

Lost or Delayed Packages

If your tracking has not updated for 15 days, or your order has not arrived within 30 days of shipment, email us at info@linmerenewyork.com with your order number. We will investigate with the carrier and send you a replacement or a refund. See our Refund Policy for details.

Undelivered Packages

A package may be returned to us if the address was incorrect or incomplete, the delivery was refused, or the package was not collected from a carrier pickup point. In these cases we will contact you to arrange re-delivery or a refund under our Refund Policy.

Taxes

Sales tax, where it applies, is calculated and shown at checkout before you pay.

Wholesale and Bulk Orders

For business or large-volume orders, please email us to discuss shipping options.

Shipping Restrictions

We may be unable to ship to certain addresses because of carrier restrictions. If we cannot ship to the address you provided, we will contact you.

Contact Us

If you have questions about shipping or need help with an order, please contact us:

Linmere New York
Madison Avenue
New York, NY 10016
United States
Email: info@linmerenewyork.com
Phone: +1 (347) 669-2018
Website: linmerenewyork.com
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM EST

Please include your order number when you contact us about a shipment.